Terms and Conditions

Postage

All orders are shipped by Royal Mail Special Delivery at a cost of £8 which arrives next day. This is free on orders over £100.

International orders are shipped using Royal Mail 'International Tracked and Signed'. Delivery times may vary. Costs £10 and free for orders over £100

Packaging

All items arrive in a contemporary grey gift box with an information card.

Orders

I do hold a small amount of stock but most items are made to order. Depending on the piece and time of year, the time it takes to make varies between 1-4 weeks. If you require something urgently, please contact me on lindsey.gallacher@btinternet.com before purchasing and I will try my very best to meet your needs. I will send you an email within a day to confirm when you're item is likely to be shipped.

Returns

Please note that I cannot accept returns on any personalised/bespoke items unless faulty. If for any reason you with to return an item purchased through this shop, please contact me first on lindsey.gallacher@btinternet.com Items must be returned in orginal condition and orginal packaging within 14 days or receipt of item. It is recommended that all returned items are sent fully insured by Royal Mail Special delivery as I cannot accept responsibility for any returned items being lost, stolen or damaged. Once I have received the returned items and am happy with the condition of goods a full refund or exchange will be given. Please return any items to:

Lindsey Gallacher

Seacliffe cottage

Scrabster,

Thurso,

Caithness,

KW14 7UN.